PROPERTY MANAGEMENT

Management Approach

Cornerstone Property Managers offers its Clients a unique combination of property management experience, a wide array of resources, and immediate access to a wide range of value-added services and capabilities in virtually every area of management and operations.

Our team of professionals includes Certified Property Managers, New York State Brokers, Certified Occupancy Specialists, Certified Managers of Housing, Certified Tax Credit Specialists and Certified Managers of Maintenance, in addition to job-specific trainings and certifications in accounting, office administration/sales, and maintenance.

Leasing Units and Processing Evictions

Our management reputation is important to us.  We make sure your units are always rented and that rent collection is aggressively pursued.  Rent is due on the 1st day of each month with a 5-day grace period.  On the 6th day of each month, a late notice is sent to all delinquent accounts.  On the 10th day of each month, if no reasonable payment agreement has been made, a Three-Day Notice is sent to all delinquent accounts.  This practice minimizes the necessity to carry the eviction process to its conclusion as tenants tend to prioritize the payment of their rent over other financial obligations once they understand how diligently we enforce our rent policies.

Compliance

In the area of compliance, our knowledge of affordable housing is among the best the housing market has to offer. With HUD’s efforts to transform the affordable housing industry it has resulted in a myriad of new rules, regulations and standards.  We are up to date on all compliance requirements. Specializing in the needs of affordable housing, you will have no worries when it comes to eligibility, fair housing, income and asset determination, calculations and adjustments.  We provide clients with a great deal of confidence when dealing with multiple agencies and investors.  Our years of experience and contacts will help to make your property a high performing community.  Residents will enjoy the quality of living at the property and will create a buzz of good words throughout your property and surrounding areas.

Tenant Customer Service and Issue Resolution

There is a strong relationship between rental property profitability and the retention of responsible tenants.  We minimize tenant turnover and its corresponding leasing and vacancy expense by developing strong landlord-tenant relationships based on expeditious response to tenant concerns and high-quality customer service.
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Marketing

The savviest marketers are constantly staying on top of the latest trends and news in marketing. Keeping up-to-date with marketing helps you stay ahead of competitors. We use innovative marketing to maximize exposure of your property in order to find quality tenants.  Another benefit is the listing on Rochester’s Cornerstone Group’s company web site.

Maintenance

We understand what maintenance workload entails and what acceptable standards are for quality and response to tenants’ requests. The components of maintenance can be somewhat challenging, though with our work order systems, time and cost standards, work scheduling, purchasing, inventory control, financial management, personnel and performance monitoring, there is confidence in the work product.  Organizing a dynamic maintenance department is paramount to all of our projects. 

We pride ourselves in diligently managing each property in order to maintain occupancy, limit turnover activity, and reduce receivables, while providing a safe and enjoyable home for each tenant.  We implement fully documented, detailed policies and procedures to ensure consistency in our management services.  We are committed to a high level of professional and personalized service that cannot be exceeded in the field of property management.

Financial Services

The accounting/finance department of Cornerstone Property Managers, LLC has the experience, knowledge, and technology to service the Housing Management Industry.

Cornerstone Property Managers, LLC utilizes MRI and Bostonpost.  They are the leading global provider of property management software.  This product has provided us with a comprehensive, multi-entity database in order to capture and report accounting transactions in the most efficient manner possible.  We have the ability to produce accounting reports at the individual property level as well as produce consolidated reports, combining data across any real estate portfolio. A complete listing of our accounting services is listed below:
  • General Ledger Maintenance
  • Custom Financial Statement Preparation
  • Accounts Payable services
  • Accounts Receivable/Billing services
  • Budget preparation
  • Cost Analysis
  • Coordination of Audit Work
EXPERIENCE. INTEGRITY. RESPECT. CONTACT RCG
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Rochester's Cornerstone Group, Ltd. 
460 White Spruce Blvd.
Rochester, NY 14623

585.424.1400